Ascension Strategies - Experienced Maximo Consulting Services for Your Maintenance Organization

Maximo Version 7.1x: IBM End of Support (EOS)

EOS for Maximo 7.1x has arrived! Effective April 30th 2015 IBM will no longer support the Maximo 7.1x version, including its corresponding components and add-ons.

What does this mean to you?

While you can continue to operate your Maximo 7.1x, you will no longer be able to obtain any fixes, patches, or product support for this version – which could impact your upgrade options, and potentially increase the cost of your upgrade when you’re ready.

What are your options?

  1. Continue to run your Maximo 7.1.x “as-is” with no support from IBM and evaluate your upgrade path and options when you’re ready. This may impact available upgrade options and/or significantly increase the cost of your upgrade.

  2. Extend Maintenance with IBM via an Extended Service Contract. This extended service can be available up to 2 years (April 2017), however to be eligible you must show you’re preparing for and have a roadmap for your Maximo upgrade.

Let our experienced Operations Team help determine what options could be best for you, and help develop an upgrade plan, timeline, and detailed estimate specific to your business needs and Maximo deployment. Contact us today to start an upgrade dialog.

 

Upgrade Preparatory Items

You may be asking, what else can you do to get started preparing for your Maximo upgrade? There are a number of things you can do now to start preparing for your upgrade:

  • Run the IBM data and integrity checker utilities to identify and correct any identified issues

  • Review and/or update configuration documentation for all changes from out-of-the-box

  • Review and/or document key business processes using Maximo to ensure they’re accurate

  • Review and/or update your testing procedures, test scripts, test plans, and use-case scenarios

  • Review and document your infrastructure and system deployment, resources, and configuration

  • Review and assess as-is and to-be version compatibility for peripherals which may also require upgrading (e.g. WebSphere/WebLogic, Operating Systems, Database versions, and/or hardware and infrastructure resource requirements)

  • Review and evaluate the upgrade documentation on new features, etc. to conduct an impact assessment

  • Consider standing up a stand-alone environment of the to-be upgraded version

 

Maximo 7.6 New features

The Maximo Asset Management 7.6 release, with a focus on long list of technical improvements and end user and administrative features and functionality, may be the answer to many of your business needs – and likely the release your organization has been waiting for!

Maximo 7.6 was built based on client and industry-driven needs and greatly expands on previous versions, while delivering more features to a broader range of clients by packaging them in the core IBM Maximo Asset Management solution. This version is packed with usability enhancements, streamlined installation and broader peripherals support, multi-tenant architecture, included mobile device access, amped-up analytics and more to help your organization achieve greater efficiency in asset management through improvements in usability, integration, installation, and business intelligence (reporting and metrics).

The sections below highlight just some of these new Maximo 7.6 system capabilities, features, and enhancements.

Streamlined Installation and System Enhancements

Start off with streamlining installation using the IBM Rational installation manager technology with a single installer interface, then add in the new installation option for a multitenancy environment to enable multiple independent tenant entities to co-exist in the same instance of the Maximo database, you have a more robust deployment offering. This offers true separation of all tenant data and supports multiple, configured tenants within a single instance to reduce hardware, middleware expense and administration. Tenants have their own business processes, reports, workflows, screens and extended data models – reducing hosting complexities and cost.

Maximo 7.6 also better supports Corporate technology standards, enabling customers to take advantage of the latest hardware, OS, middleware and browser technology. Other system enhancements include:

  • Modification of Limited Use Licensing options
  • Support for Google Chrome and Apple Safari (Macintosh only) browsers
  • Exclusive record editing preventing other users from overwriting changes
  • Crew management for more flexible scheduling options
  • Service addresses for locations and assets so they can be displayed on a new map control
  • Improved handling to ensure that messages in the preprocessing queue are not lost

Configuration and Administration

Maximo 7.6 takes application configuration and administration to new levels using Content Packs (PCPs) to provide best practice data, reduce configuration effort, and jump start your deployment. PCPs contain predefined artifacts and sample data that you can later modify to suit your needs, and are available for the key processes of Maximo Asset Management: Work Management, Inventory Management, Purchasing or Procurement, and Classifications. Packs come with artifacts, such as Start Centers, security groups, workflows, roles, actions, and escalations. Additional new configuration and administration features include:

  • New application design allowing you to have greater control over the design of applications and how they behave
  • Enhanced Automation Scripting capabilities supporting multiple common scripting languages
  • New Security to enable blocking of IP addresses, and manage failed logins, forgotten password attempts, and self-registration attempts

Business Intelligence (Reporting, Metrics, and KPIs)

The new Business Intelligence (BI) or Analytic features, with Reporting, KPIs and Dashboards enhancements, are one of the key components of Maximo 7.6. Aimed at improving performance, increasing user access and providing better tools to monitor the health of your business, the expanded BI Tool set includes entitlement to the Cognos BI Server tools, introduce two new KPI applications, extend the types of ad hoc reports you can create within the Maximo applications, and offer multiple new configurable performance features to optimize your user's BI experience.

Combined with new email export file options, configurable request page features, escalations to notify your administrator of long running reports, and BI Packs providing visual, dynamic measurements of your work order, asset and inventory performance, and your BI just became supercharged!

  • Add calculations and summaries for selected attributes in a report to quickly analyze data results
  • Key Performance Indicator (KPI) Viewer application where users can collaborate and see additional details behind a KPI such as trends and history and collaborate on KPIs outside of the Start Center
  • Manage KPIs using the KPI Manager application – including the ability to schedule individual KPIs and a new cron task to manage KPI historical records
  • Set security privileges on individual KPIs to restrict user access in the new KPI Viewer application
  • Two new MS Excel file options are available for report emailing to reduce file size and enable support of graphical images which evaluate all the records in a report hierarchy and prevent massive reports from running
  • Enhanced report cancellation so reports can be canceled regardless of the stage of report processing, plus configurable stop limits and report escalations to notify administrators of long running reports so that the administrator can quickly circumvent any potential performance problems
  • Embedded Cognos powerful BI enterprise tools enabling a deeper analysis and visualization of Maximo data via metric reports, highlighting non-performing areas, and use of time dimensions

Built-In Mobility

The growing mobility demand for working on-the-go is now more widely supported with the track-proven IBM Maximo Everyplace solution – offered now a standard part of the IBM Maximo 7.6 platform. This solution enables a simple re-skin of a Maximo application to fit within the form factor of phones or tablets for connected accesses through any devices browser.

The Maximo Everyplace template applications are easier to support and distribute; providing your mobile workforce with the tools and technologies to complete their daily tasks – and can be used alongside other mobile technologies for scenarios when ‘disconnected’ mobile work needs to be performed.

The User Interface and User Experience

Maximo 7.6 boasts a new user interface look and feel across the applications, plus changes to how the user interface behaves. This mean that you can access additional data or details quicker and easier, and complete tasks faster, increasing your efficiency and productivity.

Asynchronous communication between the user interface and WebSphere Application Server means that you can quickly complete fields, and with improved error handling, you can resolve issues faster and more effectively and address data entry errors after you complete all of the fields.

Examples of other user interface improvements include:

  • Enhanced navigation capabilities for easier access to frequently used functions
  • Allowance for multiple objects in a result set – now you can include data that might be part of a ‘child’ record to that WO, like materials, tasks or assets
  • A new easier to use calendar control that offers faster response to clicks
  • When saving changes to a record, the focus remains on the last table row that was edited
  • On the List tab, all the changed records are highlighted for ease of identification
  • The filter that you set for records on the List tab of an application is maintained when you view multiple tabs during the same user session and different text styles indicate whether a record was changed since the filter was applied

Plus Many Other Enhancements!

To top off the extensive list of Maximo 7.6 enhancements, User Assistance is a click away with the Knowledge Center, containing a technical library of content for your products, with all of the content available as searchable HTML – and some of it is also available in PDF format.

Attention was even given to smaller or focused usability areas, making Maximo behave like many other modern Web-enabled content or applications:

  • Hover over a field to see related information without having to leave the record (imagine placing your mouse over a laborcode field to display the persons full name, title, phone number and email)
  • Buttons next to text boxes provide quick access to the actions you frequently use
  • View related information for a record in a Result Set Portlet
  • Edit mode ensures that no one else can edit a record while you are making changes
  • Side navigation menu makes moving around the user interface and completing tasks easier and provides quick access to recently used applications
  • A new skin is available that modernizes the user interface and includes more visible Home and Go To buttons
  • Labels for each field are placed above the field, rather than to the left of the field, reducing the need for horizontal scrolling when the side navigation menu is enabled, but also has the benefit of scalability when compacting applications horizontally


For additional information on Maximo 7.6 new features and functionality – as well as hardware and software requirements and compatibilities between versions, and/or your upgrade path, please contact us to find out how Ascension Strategies can assist you with these areas.

Upgrade Path Direction:
Reimplementation or Technical Upgrade?

Example Upgrade Decision Criteria DiagramThere are two primary paths for upgrading Maximo: performing a Technical Upgrade or upgrading via a Reimplementation approach. Each path requires careful consideration, an objective analysis, and possess key components – as well as associated pros and cons. With individualized scope development hybrid upgrade options may also be available for your organization’s Maximo upgrade.

The Example Upgrade Decision Criteria Diagram represents some key high level factors to help in identifying which upgrade path may be best suited for your organization. These criteria are intended to initiate critical thinking for upgrading Maximo, and not to be a complete list or absolute path determination. A descriptive approach and execution overview for each upgrade path, and key components, is also further defined bellow.

Based on your unique scenario for current version deployed and desired upgrade target version, we can help assess and evaluate which upgrade path would be recommended or most viable, while identifying key risks or advantages associated with each, so you can make an informed decision to help ensure the success of your Maximo upgrade. Get started today!

In Our Next Issue

How Does Your Organization's Training Measure Up?

There are a number of Maximo training approaches and options available to enable your organization to create, deploy, and support a complete and effective training program for the immediate and long-term success of your Maximo enterprise asset management system.

Our next issue will explore many of these options, including:

  • Training Best Practices
  • Approaching the Development and Management of a Robust Training Program
  • How to Develop an Effective Training Plan
  • Training Options Demystified (standardized vs. customized training, computer-based training, and more)
  • Training Delivery Options Explored
  • A Guide to Onsite Training Requirements

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Reimplementation Upgrade Approach Overview

reimplementation upgrade approachA Reimplementation Upgrade approach shares many similarities with a new implementation, however can leverage existing information and portions of the legacy system to reduce the overall level of effort across the scope components. While the obvious con may be a longer and higher cost of upgrade, there are many pros which can be leveraged with this approach, such as improving or streamlining business processes, implementing greater automation, product reconfiguration – whether to take advantage of new features and functionality or for performance improvements – and data cleansing, updates, and normalization.

Reimplementation Upgrade Components May Include:

  • Install new target version and peripherals
  • Review business processes
  • Review legacy configurations
  • Rebuild/import configurations
  • Map, normalize, and migrate data
  • Update custom/customized reports
  • Perform system/unit testing
  • Perform configuration remediation (if required)
  • New features training/retraining
  • Production cut-over
  • System optimization and go-live support

Technical Upgrade Approach Overview

technical upgrade approachA Technical Upgrade leverages IBM tools, technologies, and progression path to upgrade through any needed path levels to achieve the target upgraded Maximo version using your existing deployment. This means what you have now is what you will have after upgrade. The primary pros of this approach are clearly a shorter timeline and lower costs; however is important to understand that not all legacy configurations, data, etc. may completely upgrade, and may require some level of rebuild of configurations or rework of data in custom tables or fields – depending on areas each program patch applies to. This means legacy configurations and system utilization may also not take maximum advantage of any new features or functionality inherent in the new release version(s).

Technical Upgrade Components Typically Include:

  • Review configuration and deployment
  • Develop upgrade procedures
  • Run IBM upgrade for patch(es)
  • Perform system testing
  • Perform configuration remediation (if required)
  • New features training (if required)
  • Production deployment
  • Go-live support
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